Testimonials

Dear Matt,
We just wanted to let you know how happy we are, not only with our new home, but also with the overall buying experience at Provident Homes.   We have never before worked with a builder who is so flexible and obviously committed to building us a home that suits our lifestyle.  It’s so obvious that you care so much about doing the right thing for your customers, and we thank you for it.
There are so many things we love about our new home – from visible features such as our gourmet kitchen and spa bath – to energy and money saving features such as our foam insulation package.  Thank you for all you have done to build a home that we’re so happy to come home to.

Best Regards,
- Michelle

October 26, 2010

“Based on my experience with other home builders over the years, PHC is by far the best -- the most accommodating, professional, and responsive to homeowner requests.  Everyone I have talked with in our Bailey Station community seems to agree with me that we are fortunate to have PHC as our builder. You and all the PHC staff desire praise for the way you treat homeowners at Bailey Station, and I am grateful for all you've done and continue to do for me.”

- Mr. Anderson 

August 12, 2009

Dear Provident Homes,
We just wanted to thank you for our beautiful, new home in The Crossings! From the moment we walked into the sales office we were treated like gold. Your sales staff are so wonderful to work with, not only are they friendly and welcoming they were very responsive to our needs and still are!

We were very impressed with the quality of your responses to our questions and concerns from both your sales staff and the builders so early in the process. It did not take us long to realize the high quality of work you do. We had a great comfort level with you from the beginning and all the way thru the process! Your flexibility far exceeded our expectations.

Charlie was wonderful to work with as well, he took his time with us at the pre-drywall meetings and walk throughs and was very cognizant of the details, even the smallest ones.

Thanks again for the beautiful home!

Sincerely,
Terry and Kathleen

“Dealing with Provident Homes has been such a pleasant experience from start to finish. They have always been very helpful with any questions or issues, no matter how small. Thank you for all of your hard work, it is greatly appreciated!”

– Christine

“I wanted to let PHC know how great the HVAC Contractor and the Electrician has been. We had some minor issues and they were here right away. Your HVAC Contractor actually was here this morning--really good guys and great response time. Hope all is well. We love the house!”

– Ed and Elaine

“I just wanted to thank each of you for the role you played in building my dream home. From the moment I walked into your sales office and met Patricia and April I just knew moving to The Mews at Bailey Station was right going to be the right move for me. I have never bought new construction before and did not know what to expect but each and everyone of you played such an important role in making the whole process effortless and actually exciting and enjoyable. I have heard from so many people how stressful it is purchasing a new construction home but each of you were there every step of the way guiding me and answering my questions which minimized any stress. I have never experienced such excellent customer service from the point of the sales agreement to preconstruction, to construction, to settlement, to the walk through, to “post move in”. I am thrilled with the quality of my home and it is obvious that you as builders put a lot of thought into the design of the home and you obviously chose quality products. The finished product of the house far exceeded my expectations and I could not be happier. Again, I just wanted to thank each of you for making the past four months so exciting and enjoyable and for building such a beautiful house.”

– Sue

“My home in The Mews at Bailey Station is my second home purchase, but first new home I’ve ever built. Everyone with the Provident Homes team made the process of building my home easy, exciting, and affordable. Everyone was very accommodating and attentive to every question I ever had throughout the process-from the flooring and cabinetry, to my walkthrough. Thank you to Provident Homes for everything. I’m recommending you to anyone I know who is in search of a beautiful, high quality, energy efficient home!”

– Taryn

“Our home in the Mews at Bailey Station is the first new construction home that we've purchased, so we didn't know what to expect. We are thrilled that we were able to purchase an affordable high-quality home in a desirable area and have many features included in our base price that were considered upgrades according to competing builders. The scheduled meetings with PHC representatives throughout the building process kept us comfortable the entire time. Everyone on site was very accommodating and allowed us to walk through our home throughout the construction of it. Additionally, the design centers that we worked with were fantastic. Since some building decisions were still being made while our home was being built, we were given the opportunity to influence some of them which we greatly appreciated. Any concerns and questions that we had were always addressed to our satisfaction. We've always felt that everyone at Provident is dedicated to making sure that we are happy with the house. Thanks to everyone at Provident Homes Corporation for building us a home that we love in a beautiful community!”

– Bryan and Jamie

“Our walk through with Charlie was extremely informative and we were very impressed by the in-depth information provided. Thanks to your team, it has been a wonderful experience buying a house.”

– Vrushali

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